The correct tariff depends on how many minutes of calls are routing through your number, and where those calls are then routing to. In some cases it also depends on whether the call was generated from a mobile or not.

If you have exceeded your minutes or believe that you are being charged for calls that could have been included on a different tariff, please call us on 0345 475 8802 or email us at customerservices@barritel.com and we will be happy to review your usage and make recommendations for you.