Select a topic:

Choose from one of the topics below to browse other articles

Articles & Information.

How do I set my 'Point To' number? / Can I repoint my number on the web?

Last updated by Annabel Bowe on June 02, 2016 10:37

You will need to click on the number management section in your online account, or follow this link:


Once in number management, you will see a list of numbers you have with us. 

Next to each of these numbers there is a box. Within this box is the number that your calls are currently routing to.

If you would like to change this, type in a new number and click save. This normally takes immediate effect.

Note: If you are attempting to point it through to a different type of number you may need to purchase a feature for this to work ie Mobile Routing, International Routing etc.